The cover, ‘Sheba Comfort’, began being offered on 1 October 2020 and will continue to be offered until 31 March 2021 in collaboration with AXA Partners and Awash Insurance Company. It is valid for 92 days for a round trip and 31 days for one-way trips. The coverage is applicable on all Ethiopian’s international flights booked with the airline’s tickets. Sheba Comfort is part of the airline’s extra security measures to protect passengers and ensure that they travel with peace of mind.
Passengers will have their medical expenses up to €100,000 covered if they are diagnosed with Covid-19 during their trip, in addition to quarantine costs of up to €150 per day for a maximum of 14 days. Sheba Comfort also includes repatriation and evacuation services whenever needed, as well as 24/7 assistance through the airline’s hotline.
Ensuring the health and wellbeing of passengers
Ethiopian Group CEO, Tewolde GebreMariam, commented: “We are glad to be among the pioneer global airlines to introduce this extra security measure and provide global cover for Covid-19 with a view to boost passengers’ confidence.
“Our Sheba Comfort insurance scheme is part of the measures we have been taking to ensure the health and wellbeing of passengers on the ground and onboard. As travel safety continues to evolve by the day, we will always be at the forefront of adopting all necessary changes to ensure the safety of our passengers as our top priority.”
Airlines across the world have started introducing new measures to help re-start the travel industry. The latest is American Airlines introducing pre-flight Covid-19 testing for customers travelling to international destinations, starting with Jamaica and the Bahamas.