The coverage will be underwritten by Canadian insurance group Northbridge Financial Corporation, a Fairfax company.
Richard Lucker, Head of Product at Blink, said: “This is an exciting launch for us. Travel is still on a recovery path after a very challenging two years and now, more than ever, the travel experience needs to be reinforced with support that builds traveller confidence.”
Once a traveller registers their flight details, Blink monitors the flight in real-time. Any flight delay that occurs to the registered flight automatically results in a traveller being notified instantly and offered service choices within their policy terms – effectively automating the claims process. AwayCare policyholder benefits include complimentary airport lounge access when the insured’s flight is delayed more than two hours or an instant payment, all issued seamlessly to the travellers’ smartphone.
Parametric travel insurance solutions becoming ‘new normal’
Ryan Beaulieu, Vice President of Operations at AwayCare, commented: “We are inspired by customer care solutions that transform the traveller experience and our partnership with Blink upholds our firm commitment to delivering service excellence.”
Gary Andrews, President of Red Consulting, added: “Parametric insurance and digital solutions in travel are increasingly becoming the new normal, providing a genuine real-time service for travellers, and delivering solutions precisely when needed.”