battleface launches customisable travel insurance platform
US travel insurer battleface is allowing its customers to protect their travel plans with the latest release of their new modular tech platform
The first of its kind to enter the US travel insurance market, the battleface platform offers travellers greater flexibility and choice. By eliminating the traditional one-size-fits-all travel insurance approach, battleface has created a modular and customisable purchase path developed with the unique needs of each customer in mind.
Customers can now custom-build their policies with common benefits like Cancel For Any Reason, Baggage Protection, Trip Interruption, and Travel Medical coverage, as well as some lesser known coverage options like Pet Medical and Rental Car Damage protection.
Designing customer-centric products
“At battleface, we pride ourselves on designing customer-centric product solutions to meet the evolving needs of today’s travellers and our valued distribution partners,” said Lisa Conway, Chief Underwriting Officer for battleface. “From modular plan options to 24/7 responsive customer service, the power of personalization is more important than ever."
The modular approach to travel insurance also provides battleface’s distribution partners with the ability to create custom-built embedded products for their clientele.
ITIJ recently spoke to Sasha Gainullin, CEO of battleface, about shaking up the sector with bold steps into areas where other companies may fear to tread, reaching new audiences, and connecting with customers in new ways.