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BA resumes business after two-day strike

Travel Trends
11 Sep 2019 | Lauren Haigh
Featured in Issue 224 | September 2019
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Busy airport

British Airways pilots have been on strike for two days over pay and conditions, which has caused significant disruption for passengers.

The strike, which was called by the British Airline Pilots’ Association (BALPA), led to almost 1,700 flights being cancelled and is believed to have affected around 195,000 passengers.

It ended at midnight on Tuesday 10 September but, although BA is now resuming business, further delays are expected. "The nature of our highly complex, global operation means that it will take some time to get back to a completely normal flight schedule; however, we plan to fly more than 90 per cent of our flights today," the airline said today (Wednesday 11 September).

According to BA, nearly 150 aircraft, 700 pilots and 4,000 cabin crew are in the wrong location, and the knock-on effect of the strike is expected to continue over the next few days.

BA apologised to those affected, with a spokesperson saying: "We are very sorry for the disruption BALPA’s industrial action has caused our customers. We are doing everything we can to get back to normal and to get our customers to their destinations.” Customers who have been affected by the strike are being offered refunds or the option to re-book their travel for another date and/or with another airline.

BALPA tweeted about the strike: “These two days of strike action have been a powerful demonstration of the strength of feeling of BA pilots who have been virtually 100-per-cent solid in supporting the strike. We urge BA to get back to the negotiating table with some meaningful proposals to try to avert the next scheduled strike on 27 September. Should BA refuse meaningful negotiations, further strike dates will be considered by the BALPA National Executive.”

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ITIJ 224 Cover

September 2019
 Issue

In ITIJ’s September issue, we get to grips with some of the risks involved with the fast-growing trend of ‘dark tourism’; and we explore the enduring relevance of brokers in the global travel and health insurance landscape. We also hear personal insights from an insurtech specialist on how insurers can capitalise on the global tourism boom, a member of the UK’s Chartered Insurance Institute on how policies might evolve to meet the needs of tomorrow’s space travellers, and a global assistance provider CEO on how to better educate customers on hurricane risk.

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Travel Trends
11 Sep 2019
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Lauren Haigh

Lauren Haigh is a freelance writer for ITIJ. 

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