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AXA renews partnership with Shift Technology

Policies & Partnerships
9 Mar 2026 | Oliver Cuenca
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The collaboration to implement Shift Technology’s solutions across AXA’s processes has been extended for a further five years

Insurance provider AXA has renewed its collaboration with Shift Technology, an artificial intelligence (AI) insurtech specialist, for a further five years.

The extension of the strategic partnership will see the two firms work together to deploy AI-driven solutions across AXA’s worldwide operations, in processes such as claims, fraud detection, and underwriting. These solutions are already used in 15 markets that AXA operates in, across parts of Europe, Asia, and Latin America.

“At AXA, AI is a key enabler of our strategy to combine technology with human expertise,” said Claudio Gienal, Chief Transformation Officer at AXA European Markets. “Thanks to our ongoing collaboration with Shift, we have already delivered tangible results in fraud detection, claims efficiency, and customer experience.”

Jeremy Jawish, CEO and Co-Founder of Shift Technology, added: “AXA has been one of the first global insurers to embrace AI not as a side initiative, but as a core capability. Together, we’re proving how explainable, insurance-specialised AI can create lasting value across an entire group.”

AXA Partners recently announced a partnership with embedded insurance specialist bolttech.

Policies & Partnerships
9 Mar 2026
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Oliver Cuenca

Oliver Cuenca is a Junior Editor for Voyageur Group, joining in 2021. He writes for both ITIJ and AirMed&Rescue, covering a range of topics including international travel and health insurance, medical assistance provision and air medical transportation. He also serves as Title Editor of the Assistance & Repatriation Reviews. Oliver holds an MA in Magazine Journalism from Cardiff University, as well as a BA in English with Creative Writing from Falmouth University.

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