Skip to main content
Advertisement
Home

Main navigation

  • Digital Issue Archive
  • Service Directory
  • Awards
  • Advertise
  • Subscribe now

Secondary

  • Travel Insurance
  • Policies & Partnerships
  • Travel Risk Management
  • Travel Trends
  • Hospitals & Healthcare
  • Industry Moves
  • Reviews
International Hospitals & Healthcare Part of the IH&H family
Part of the
IH&H family
International Hospitals & Healthcare
Hospitals & Healthcare

Amazon’s new pharmacy offering and international health insurance

Hospitals & Healthcare
24 Nov 2020 | Robyn Bainbridge
Share
business competition

Another big step for the global conglomerate sees it launching an online pharmacy to rival other big US players – what, if any, are the implications for the international patient assistance?

Amazon has now expanded its tentacles further into the healthcare sphere, officially launching its Amazon Pharmacy. The e-commerce behemoth’s latest offering comes two years after acquiring online pharmacy and prescription-packet organiser PillPack in a $753-million deal.

It’s certainly big news for the US healthcare market, and it also gives Amazon firmer footing beside other big players in the US pharmacy field, such as CVS Health Corp and Walgreens Boots Alliance Inc. But what will this news mean for the international health insurance community?

Pricing transparency in a ‘confusing’ system

Amazon notes that it’s online pharmacy – which will be available in 45 states at first (excluding Hawaii, Kentucky, Louisiana and Minnesota) – accepts ‘most’ insurance plans (although these are likely all national), and also plans to give customers the option of speaking to a pharmacist for advice. Amazon Pharmacy, which the company says is aimed at customers ‘managing multiple daily medications for chronic conditions’, allows consumers to purchase prescription medicine online, either with their insurance or without, via a price-transparent system (Amazon will list the price of the medication).

Amazon Pharmacy’s Vice-President and Co-Founder TJ Parker claims that the new offering ‘brings Amazon’s customer obsession’ (which Parker says is putting customers first) to an industry ‘that can be inconvenient and confusing’.

Overseas patients to be lured by Prime benefits?

It’s unclear yet whether international patient assistance will be directly affected, as this will depend on whether or not international insurance plans are accepted by Amazon; but Hospitals & Healthcare wonders whether this new offering may have the potential to disrupt international patient medical assistance in another way. Amazon may not offer international health insurance (yet), but it does offer Prime – and this is a service that members across the world subscribe to. Amazon claims that Prime members will be able to save ‘up to 80-per-cent off generic and 40 per cent off brand-name medications when paying without insurance’, and will also get free two-day delivery on orders.

There certainly seems to be some incentive here for consumers, nay patients, to forego the somewhat (and perhaps only minutely) longer processes involved in obtaining prescription medication overseas through assistance services, if they can get a two-day delivery from Amazon (at only 20 per cent of the price). No doubt they will still require relevant authorisation from their doctor though, and no doubt, certain medications will still be harder to get hold of in select destinations. A development worth keeping an eye on perhaps.

Robyn Bainbridge

Robyn Bainbridge edits the International Hospitals & Healthcare Review and is a writer and copy-editor for both ITIJ and AirMed&Rescue. Six years a freelance writer, she enjoys injecting a fresh take on a tired topic and is a keen advocate of sustainable tourism. She also has over 15 species of plants in her living room.

JCI launches global certification to standardise Centers of Excellence GettyImages-2229538647

JCI launches global certification to standardise Centers of Excellence

1 Jul 2026
Chloe Fox
Ebola vaccine

CEPI approves funds for Ebola vaccine development

3 Jun 2026
Oliver Cuenca
APRIL International retains top IPMI service rating for fifth consecutive year

APRIL International retains top IPMI service rating for fifth consecutive year

1 Jun 2026
Siân Yates
telemedicine laptop

South Korea to expand telemedicine services for foreign patients

1 Jun 2026
Oliver Cuenca
Hospitals & Healthcare Headlines
orient-insurance-and-allianz-partners-launch-sphera-international-healthcare-plans

Orient Insurance and Allianz Partners launch Sphera international healthcare plans

The plans, launched under the Sphera brand, are the product of Orient Insurance’s local knowledge, combined with Allianz Partners’ global healthcare expertise
29 May 2026
|
Oliver Cuenca
Medanta hospital expansion

Medanta Group outlines hospital network expansion plans

The healthcare provider is planning a major expansion of its facilities in the coming years, with five new hospitals planned in four Indian cities
28 May 2026
|
Oliver Cuenca
Italy investigates two suspected Ebola cases in Milan linked to Uganda aid workers

Two suspected Ebola cases in Italy linked to Uganda aid workers test negative

The suspected Ebola cases in Milan involving aid workers returning from Uganda underscore escalating cross-border transmission risks linked to the ongoing outbreak
26 May 2026
|
Chloe Fox
Anthropic and Gates Foundation launch $200m AI partnership focused on global health and education

Anthropic and Gates Foundation launch $200m AI partnership focused on global health and education

The new four-year partnership aims to expand access to AI tools and infrastructure across healthcare and education systems
26 May 2026
|
Siân Yates
Dubai UAE skyline night

UAE to build universal healthcare system

The system, which will be underpinned by a national health insurance scheme, aims to provide international-standard healthcare provision to all citizens
25 May 2026
|
Oliver Cuenca
test

The Red Cross has expressed condolences for three volunteers who died after contracting Ebola while handling bodies in the Democratic Republic of Congo

The Bundibugyo strain of Ebola – for which there is no approved vaccine or treatment – has been declared an international public health emergency by the World Health Organization
25 May 2026
|
Michelle Royle
Berlin partnership accelerates AI-driven shift in cardiovascular care

Berlin partnership accelerates AI-driven shift in cardiovascular care

A Berlin partnership aims to advance AI-driven cardiology, highlighting the growing role of predictive, connected care in cardiac disease management, and remote monitoring
25 May 2026
|
Siân Yates
Osaka big crab

Osaka reports high rates of unpaid medical bills from foreign visitors

The issue reported by the government of Osaka Prefecture reflects a broader issue for Japanese healthcare providers
23 May 2026
|
Oliver Cuenca
Read More Hospitals & Healthcare News
H&H February 2025

February 2025
 Issue

Offering readers a deep dive into the issues facing providers and payers of healthcare services around the world. Cost containment, international patient department development, the role of AI in healthcare delivery and more.

Read full issue

Hospitals & Healthcare Long Reads

Suitcase with sandals

Patients without borders

Global travel has rebounded from its pandemic slump – and medical tourism is no exception. IH&H explores the top destinations for cross-border care, and the treatments patients are seeking
1 May 2026
|
Editorial Team
Woman in airport

Canadian patients look abroad for healthcare relief

Milan Korcock shares details about Canadians bypassing domestic waiting lists and heading abroad for care, exploring why the trend is accelerating, which treatments are most affected, and how insurers are...
1 May 2026
|
Milan Korcok
Image of south korea landscape

South Korea’s medical tourism surge

Chloe Fox speaks to industry experts about South Korea’s rise as a medical tourism hub, the global demand for K-beauty and advanced treatments, and the patient-focused services shaping the sector’s...
1 May 2026
|
Chloe Fox
Singapre city skyline

Singapore’s IPMI shift: a blueprint for Southeast Asia’s healthcare future

Singapore’s regulatory adjustments, provider-payer collaboration, and emphasis on transparency offer practical lessons for healthcare systems in Thailand, Malaysia, Indonesia, and Vietnam as they navigate rapid private healthcare growth, medical inflation, and...
1 May 2026
|
Lauren Haigh
Landscape of India

A passage to India

For the citizens of India, and many expats, public healthcare provision can vary wildly depending on where they are. But what does the private healthcare landscape look like – particularly...
1 May 2026
|
Stefan Mohamed
Illustration of doctors

Safe and responsible adoption of AI in healthcare

David Qu explores how AI is transforming global healthcare, from patient care to drug discovery, while addressing data, bias, privacy, and ethical challenges
1 May 2026
|
Editorial Team
Doctors with graphs behind them

From cash pay to covered benefit: the rise of stem cell therapy in insurance

Jonathan Edelheit, CEO of Healthcare Revolution and Co-Founder and CEO of the Medical Tourism Association, shares how regenerative medicine is now sufficiently mainstream that insurers are changing their benefits structure...
1 May 2026
|
Jonathan Edelheit
Graphs and charts

UK wealth moves signal global shift in premium healthcare demand

Karim Idilby, Chief Growth Officer, AXA Global Healthcare, discusses shifting global wealth migration, the policy forces driving talent mobility, and evolving expectations for international healthcare
1 May 2026
|
Karim Idilby
Read More Hospitals & Healthcare Long Reads

Why subscribe to ITIJ?

In-depth analysis

In-depth analysis

Unique insights and expert opinions on the latest industry developments

A wider perspective

A wider perspective

Get the global view on the topics that are trending in your region

Breaking news

Breaking news

ITIJ.com has all the latest news relevant to travel insurance and IPMI professionals

Subscribe now
ITIJ IH&H

Footer menu

  • About Us
  • Subscribe
  • Advertise
  • Contact
  • Privacy Policy
  • Terms
  • Voyageur
International Travel & Health Insurance Conferences

Social

  • LinkedIn link
  • Twitter link

© Voyageur Publishing & Events 2026

Close