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AIG Travel partners with New Frontier Group for telehealth services

Travel Insurance
30 Mar 2022 | Clara Bullock
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AIG travel telehealth service

Travel insurer AIG Travel has partnered with medical services provider New Frontier Group for international telehealth and pharmacy services for many of its international travellers

New Frontier Group will be supporting AIG’s eight global service centers by providing telemedicine and local prescription services to travellers from the US, Canada, and certain Middle East countries. New Frontier Group will also support international travelers with these services while they are travelling in the US, Canada, or the Middle East.

“We have identified telehealth as a very beneficial and convenient service for our travelling customers, particularly in the current travel environment,” said James Page, Senior Vice President and Chief Administrative Officer at AIG Travel.  

Helping travellers find medical care or prescriptions

New Frontier Group’s telehealth offering allows eligible AIG Travel insureds identified above the ability to connect with a fully licensed medical professional; and their pharmacy concierge programme team can source, and often deliver, essential medication to these policyholders. Both services will allow AIG Travel to further reduce the burden of logistics often faced by international travellers who need to find high-quality medical care or prescription services while travelling.

“We are very pleased to announce the launch of this new relationship,” said Gitte Bach, Founder and CEO, at New Frontier Group. “As travellers are increasingly adding international destinations to their itineraries, we are grateful to AIG Travel for this opportunity to provide convenient telehealth and prescription services and help travellers fulfill their travel medical needs.”

Travel Insurance
30 Mar 2022
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