Skip to main content
Advertisement
Home

Main navigation

  • Digital Issue Archive
  • Service Directory
  • Awards
  • Advertise
  • Subscribe now

Secondary

  • Travel Insurance
  • Policies & Partnerships
  • Travel Risk Management
  • Travel Trends
  • Hospitals & Healthcare
  • Industry Moves
  • Reviews
International Hospitals & Healthcare Part of the IH&H family
Part of the
IH&H family
International Hospitals & Healthcare

When every hour counts: aeromedical evacuation for severe burns

Air Ambulance
2 Mar 2026 | Editorial Team
Featured in ITIJ 302 | March 2026 Air Ambulance Review
Sponsored by European Air Ambulance
Share
 European Air Ambulance

Tom Hienckes, Business Development Manager at EAA, on transporting severely burnt patients

Major disasters involving fires and mass burn casualties place an immediate and exceptional burden on healthcare systems. This was again demonstrated by the tragic incident in Crans-Montana, Switzerland, where numerous victims sustained severe burn injuries within a very short period. Local hospitals rapidly reached the limits of their intensive care and burn‑treatment capacity, making rapid aeromedical evacuation essential.

In such situations, air ambulance services enable the timely transfer of critically injured patients to specialised burn centres, where highly complex and resource‑intensive care can be provided. Speed is a decisive factor.

The European response unit

European Air Ambulance (EAA), acting on behalf of the Luxembourgish government, was an integral part of the coordinated European Union (EU) response following the request for assistance from the Swiss authorities. Within 48 hours of the incident, EAA conducted two medical evacuation missions using its Learjet 45XR, transporting severely burned patients from Switzerland to specialised burn centres in Germany.

The patients required continuous intensive care throughout the flights, underlining the high medical and logistical complexity of these operations. EAA’s contribution formed part of established European civil‑protection frameworks, which enable participating states to rapidly mobilise and share highly specialised aeromedical capabilities during large‑ scale emergencies.

Burn injury experience

EAA’s experience in the aeromedical evacuation of patients with severe burn injuries extends beyond this single incident. In March 2025, following a deadly nightclub fire in North Macedonia, EAA participated in internationally coordinated medical evacuations. Four critically burned patients were transported by EAA to specialised hospitals in different European countries with the necessary burn‑care expertise.

In autumn 2023, EAA was involved in evacuations from Armenia after a catastrophic fuel depot explosion caused hundreds of severe burn injuries and overwhelmed local hospitals. As part of the international response, EAA performed three air ambulance flights with its Learjet 45XR fleet, evacuating heavily burned patients to specialised burn centres across Europe. These missions demonstrated the role of aeromedical evacuation not only in accidental mass‑casualty events but also in humanitarian and crisis‑related contexts.

The medical urgency underlying all these operations is well recognised. Severe burns are systemic injuries that trigger a profound inflammatory response and can rapidly lead to hypovolaemic shock, respiratory failure, renal dysfunction, and sepsis. Loss of skin integrity results in massive fluid loss within hours, while inhalation injuries may cause progressive airway obstruction if not managed early. Infection and sepsis remain the leading causes of mortality in burn patients, making early transfer to specialised centres time‑critical. Specialised burn centre care with intensive management and surgery significantly improves survival and long‑term outcomes.

Medical expertise

EAA has developed extensive operational and medical experience in responding to mass‑casualty incidents involving patients with severe burn injuries. Through its 24/7 multilingual operations control centre, EAA ensures continuous monitoring, rapid coordination, and efficient deployment of resources, even under highly challenging conditions.

Its processes and the capacity to plan and execute complex aeromedical evacuations at extremely short notice have reinforced EAA’s reputation as a reliable and highly specialised air ambulance operator. Medical crews are trained to work under intense time pressure, frequently with limited initial clinical information, and have gained advanced expertise in the stabilisation, management, and safe transport of critically burned patients.

These missions underscore EAA’s critical role in ensuring that rapid, expertly coordinated aeromedical evacuation remains a lifesaving cornerstone in the treatment of severe burn injuries during major emergencies.

Tom Hienckes s the Business Development Manager at European Air Ambulance, responsible for customer relations, account management and supporting operations across EAA’s Challenger 605 and Learjet 45XR fleet.

An aviation enthusiast, he studied Aviation Management before starting his career with a global business jet operator, gaining experience in both commercial and operational roles in Luxembourg and the UK. His customer-focused and operational mindset strengthens EAA’s patientcentred mission to deliver high-quality global air ambulance services. Fluent in Luxembourgish, German, French, and English, Tom builds strong relationships across the international air ambulance and travel insurance sectors.

ITIJ 302 Air Ambulance Review Cover

March 2026
 Issue

In this issue of Air Ambulance Review we examine the challenges facing air ambulance providers when it comes to recruitment; look at flight-sharing platforms and ask if they can improve efficiencies; and we delve into the latest medications, protocols and best practices for transferring vulnerable patients with psychosis.

Read full issue
Air Ambulance
2 Mar 2026
Share

Editorial Team

The Editorial Team updates the ITIJ website daily, and works on features for the print edition. With expert industry knowledge and years of experience in writing about complex travel insurance issues, the Editorial Team is ready to investigate and report on the topics that matter most to ITIJ's readers.

European Air Ambulance

European Air Ambulance

Keep on reading

No results

There are no results available matching your search term.

Why subscribe to ITIJ?

In-depth analysis

In-depth analysis

Unique insights and expert opinions on the latest industry developments

A wider perspective

A wider perspective

Get the global view on the topics that are trending in your region

Breaking news

Breaking news

ITIJ.com has all the latest news relevant to travel insurance and IPMI professionals

Subscribe now
ITIJ IH&H

Footer menu

  • About Us
  • Subscribe
  • Advertise
  • Contact
  • Privacy Policy
  • Terms
  • Voyageur
International Travel & Health Insurance Conferences

Social

  • LinkedIn link
  • Twitter link

© Voyageur Publishing & Events 2026

Close