Turkish healthcare

From coastlines to cityscapes, where are the hotspots for great care at a reasonable cost? Report by Robin Gauldie

Using AI to its best potential, part one: Underwriting

In this issue’s three-part feature, Mandy Langfield speaks with experts to gain their insights on artificial intelligence. For this first section, she looks at data-driven risk assessment, underwriting, and portfolio optimisation...

News Analysis: Underinsured underwater?

Scuba diving is no longer a niche activity. Many vacationers make a spur-of-the-moment choice at their resort to try diving for the first time. Could travel insurers do more to...

Using AI to its best potential, part two: Customer engagement and claims automation

AI claims processing viability depends on the technology, the investment, and appetite of the insurer, and with deployment rolling out ever faster across the industry, Mandy Langfield takes the opportunity...

Managing customer expectations in complex medical assistance cases

In medical assistance, success is not just about getting patients home, but about helping every stakeholder agree on the safest path forward. Olivia Bowthorpe reports

The future of international health insurance for a mobile workforce

As workforces become increasingly global and mobile, insurers are rethinking health coverage to deliver portable, flexible care for expats, remote workers, and digital nomads. Mario Pierobon reports