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AI and the new travel risk intelligence cycle

AI is transforming travel risk management – from accelerating intelligence gathering and analysis to enabling more personalised traveller communications. Chloe Fox speaks with industry experts about the complex challenges this...

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Educating travel insurance customers: whose job is it anyway?

Customer aversion to and confusion about travel insurance is a long-standing problem. While insurers continue to strive for increased simplicity, misunderstandings and frustrations persist. In conversation with Lauren Haigh, industry insiders...

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As world travel patterns change, insurers adapt

Milan Korcok examines global travel trends and how insurers are reacting

Plane illustration

Industry Voice: The transformational power of AI in travel insurance

From data extraction to coverage determination, AI is reshaping how travel insurers serve customers at their most vulnerable moments, and the window for early advantage is narrowing, Roi Amir, CEO...

Illustration of people in the airport

Industry Voice: Why embedded insurance is becoming table stakes for travel companies

With travel disruption on the rise and customer expectations continuing to shift, Ross Sinclair, CEO of insurtech EIP, explores why embedded insurance is becoming a standard offering for travel agents...

World Cup football made up of flags

Industry Voice: Three countries, one tournament: the travel insurance challenges of the 2026 World Cup

Tim Riley, Managing Director of True Traveller and Chairman of UKTIA, tells ITIJ about hazards the FIFA World Cup travel might bring for UK football fans