In ITIJ’s April issue, we begin to assess the impact of the current coronavirus pandemic on our industry, including a two-part News Analysis on the global cruise industry’s response to Covid-19.
We also explore the working relationship between the global travel insurance and assistance industries and embassies and consulates around the world, exploring why good relations between these entities are mutually beneficial; we Profile Janette Hiscock, CEO for Europe at UnitedHealthcare Global; and we have a comprehensive review of the recent ITIC Americas event in Costa Rica.

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In this issue

The April 2020 issue of ITIJ is out now

In ITIJ's April 2020 issue, we begin to assess the impact of the current coronavirus pandemic on our industry and look at consular collaboration around the world

Interview: Janette Hiscock of UnitedHealthcare Global

ITIJ spoke to Janette Hiscock, CEO of Global Solutions Europe at UnitedHealthcare Global, about her career, the benefits of telemedicine, and the importance of taking ownership of one’s health

Working with embassies and consulates

Relationships between travel insurers, assistance providers and diplomatic missions around the world are often key to dealing with cases involving travellers in need. Robin Gauldie finds out where the lines…

ITIJ's full report on ITIC Americas 2020

ITIJ's editor Sarah Watson joined the global travel and health insurance community at ITIC Americas 2020 in Costa Rica last month. Here is her full report

It’s not all plain sailing: Has coronavirus highlighted cruise industry deficiencies?

Insurers and assistance companies weigh in on how the cruise industry tackled outbreaks of coronavirus onboard its ships, reflect on what could have been done better and forecast the potential…

Covid-19 undermines protection for the world’s cruise passengers

Milan Korcok takes a look at how Covid-19, and indeed other strains of the coronavirus, is impacting the global cruise industry, and how cruise liners and travel insurance providers have…