In this issue:

Features - Analysis: Covid cover and customer education, Disabled travellers and insurance, Customer perception and satisfaction
Industry Voice columns: Legal concerns for UK insurers, Business travel risk management, Insurtech and Insurance distribution revolution
Interviews: Phil Ost, Zurich UK’s Head of Personal Lines, and Stephane Baj, Zurich’s Head of A&H UK and Multinational and Beth Godlin, President of Aon Affinity’s Travel Practice

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In this issue

August ITIJ out now

In this edition of ITIJ, we cover travel insurance fraud mitigation and detection, how to choose the perfect business partner, and the best ways of marketing a hospital’s services to…

Nordic Insurance Software on streamlined software solutions

Elliott Draga spoke to ITIJ about digital claims administration transforming the travel insurance sector, and what's next for insurance software development

Anatolia International - a holistic approach to international patient care

Anadolu Hospitals Group share news of their recent TEMOS reaccreditation, and how their values are helping to meet the needs of international patients

ITIJ's August 2021 issue out now

The latest edition of the International Travel & Health Insurance Journal – ITIJ – is out now, with the August edition of the International Hospitals & Healthcare Review

Industry Voice: Insurance distribution revolution

Seth Rachlin, Executive Vice President, Global Insurance Industry Leader at Capgemini, explains how a new approach to distribution could turn the insurance industry into customer care superstars. Wishful thinking? Not…

Industry Voice: Building the right digital solution for travel insurance provision

Andrew Jernigan of Insured Nomads discusses the evolution of travel and health insurance provision, and how the chasm between insurer and customer can be bridged effectively to reach and engage…

Industry Voice: Travel security and the rise of the machines in travel risk management

Much is made of the importance of technology when it comes to travel security issues. But are they really the cure to all the problems travellers might face? Mark Deane…

Interview: Phil Ost, Zurich UK’s Head of Personal Lines and Stephane Baj, Zurich’s Head of A&H UK and Multinational

Phil Ost, Zurich UK’s Head of Personal Lines, and Stephane Baj, Zurich’s Head of A&H UK and Multinational, spoke to Mandy Langfield about travel insurance distribution channels, standing out from…