In the February 2021 issue of ITIJ:

- The Art of Communication – the how, why and when of getting customer communication right

- Industry Voice: Lloyd Figgins of TRIP Group with his five key focus points for travel risk managers in 2021

- Industry Voice: Tom Payne of Verisk Underwriting on the digitisation of the London Market in the post-pandemic era

- Plus, the latest travel restrictions and Covid-testing requirements; cancel for any reason cover products; digital health passports, and more

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In this issue

Editorial Comment: ITIJ February 2021

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Company Profile: AMI Expeditionary Health

AMI tells us all about its strategic air ambulance base in Malta, its front-line medical services work throughout the pandemic, and its clinics in the Middle East and Africa

No return to ‘business as usual’ for the London Market

The Covid-19 pandemic has posed the most significant challenges ever faced by the London Market. Tom Payne of Verisk Underwriting discusses the digital opportunities available to enable it to become…

The Art of Communication for Travel Insurers

In a world where communication is constant, instantaneous, and omnipresent, do travel insurers have any excuse for getting bad press when it comes to communicating with customers? Sarah Watson looks…

ITIJ's February 2021 issues out now

Travel restrictions and the latest Covid testing requirements; travel risk management focus points for 2021; and rising global health insurance premiums

Five things that must be on your travel risk management radar in 2021

Lloyd Figgins, Chairman of the Travel Risk & Incident Prevention Group (TRIP), shares his top-five travel risks for businesses this year