Digital health company HealthTap improves patient experience
Digital health company HealthTap has announced that it is celebrating providing more than seven billion answers to a wide range of health queries – nearly one for each human on earth. The company strives to provide people with immediate access to top medical experts and their trusted health advice anytime, anywhere. Alongside the announcement, the company has released an extensive update to its technology platform, which delivers ‘augmented intelligence technology’ that is designed to improve the patient care experience. This augmented intelligence presence is called Dr AI and uses an app to engage patients in order to learn more about their symptoms before directing them to the most useful next step of care to resolve their problem.
HealthTap said that the technology isn’t designed to replace a doctor’s expertise or presence, but rather to assist patients and doctors to achieve better health outcomes faster and with less effort. “It's amazing to consider that what might once have required seven billion doctor visits can now be achieved digitally thanks to the power of augmented intelligence,” said Geoff Rutledge, Chief Medical Officer at HealthTap. “We're drawing on the shared expertise of 140,000 doctors to deliver meaningful insights, but we also understand how important it is to connect directly with a doctor when the time is right. By rewiring the healthcare experience to be as useful and convenient as your favourite consumer apps, everybody wins.”
The HealthTap platform represents one of the largest repositories of healthcare information ever created, with expertise on more than 800 topics. The company said that improvements to the updated augmented intelligence technology include: greater accuracy, interactions that feel more human and a more consumer-friendly interface.