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Cover Genius to offer Via.com customers CFAR protection

Travel Risk Management
8 Dec 2023 | Editorial Team
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Via.com will integrate Cover Genius’ global distribution platform XCover

Insurtech Cover Genius has announced its partnership with Via.com, a subsidiary of Ebix and an online travel company with a strong presence across India and Southeast Asia, to offer travellers ‘Cancel For Any Reason’ (CFAR) protection.

By integrating with Cover Genius’ global distribution platform, XCover, Via.com will introduce embedded CFAR travel protection in Indonesia.

Research, conducted by Momentive.ai and commissioned by Cover Genius, shows that consumers desire convenient embedded protection offers, and 75 per cent of Indonesian travellers prefer to purchase travel insurance from their travel provider for their next trip. As such, this partnership with Via.com will deliver CFAR protection to travellers at the price point they want, with benefits relevant to their needs.

Through XCover, smooth and easy claims processing is available in more than 40 languages and over 90 currencies, including Bahasa Indonesia and Indonesian Rupiah.

“Partnering with Cover Genius gives Via.com a unique value proposition for travellers booking through our portal,” said Srinivas Murthy, President Director of Via.com. “We know that our customers are increasingly looking to purchase travel protection, and for the first time, this partnership with Cover Genius provides travellers with coverage needs that are dynamically generated based on itinerary details to protect them should something go wrong during their travels.”

Barney Pierce, Chief Business Officer, APAC and EMEA at Cover Genius, added: “Cover Genius has been a trusted partner for many travel brands globally, and we are excited to expand our reach in Southeast Asia to protect the customers of Via.com.

“Indonesia has one of the highest online travel market growth rates in the region and our CFAR travel products can help more Indonesians protect their travel expenses and safeguard assets. Should any travel hiccups occur, they are backed by our simple and efficient claim process with instant payments in local language and currency.”

Travel Risk Management
8 Dec 2023
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Editorial Team

The Editorial Team updates the ITIJ website daily, and works on features for the print edition. With expert industry knowledge and years of experience in writing about complex travel insurance issues, the Editorial Team is ready to investigate and report on the topics that matter most to ITIJ's readers.

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