Headline news

ITIJ announces new editor

It’s all change at ITIJ, with current editor Sarah Watson stepping down at the end of June and her replacement getting ready to take the reins

Approval of AMII’s electronic data initiative marks industry milestone

With Cigna Europe adopting the new electronic transfer of data principles proposed by the AMII, the industry looks set to shift to digitally driven data operations

NZ: Government urged to review travel restrictions on foreign nationals

New Zealand’s Human Rights Commission has called upon the country’s government to facilitate greater assistance for overseas expats still unable to return to the place they call home

Balearic government to pay for repatriation costs of tourists

The Balearic government will cover the cost of repatriation for tourists if they have tested positive for Covid while in the Balearics and are therefore unable to take their scheduled…

Brits are apprehensive when it comes to booking holidays

British holidaymakers plan to wait and see how international travel will work over the next few months before booking a trip, according to new research by travel insurer Holidaysafe

Data reveals importance of travel insurance for staycations

With many people now planning summer staycations in the UK, following the easing of restrictions, new data from LV=General Insurance (LV=GI) highlights the importance of taking out travel insurance, even…

Travel insurance regulations to help facilitate travel in MENA

Both Saudi Arabia and Egypt have announced new travel insurance initiatives for their citizens now that international travel begins to reopen in the region

UK announces countries on its travel ‘green list’

Twelve countries have been added to the UK’s ’green list’ of destinations that will not require quarantine on return to England

The growing prominence of parametric travel insurance solutions

Though it’s not a new concept, the parametric insurance model is gathering momentum and looks set to pick up pace as we emerge from the pandemic. Sarah Watson looks at…

Interview: life on the ground in Myanmar

ITIJ spoke to a local assistance provider operating in Myanmar, who shared some insights into how the recent military coup has affected the provision of healthcare, travel assistance and insurance…

Industry Voice: travel insurance in a post-Covid world

If 2020 is the lost year for travel due to the coronavirus, then 2021 could well be the year of recovery. And if it is, what does that mean for…

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International Hospitals & Healthcare | May 2021

Accreditation in the global healthcare marketplace

Tatum Anderson assesses the range of international hospital accreditations available on the global market today – looking at what each of these signifies in terms of international patient care –…

Investigating third-party billing practices in Mexico

Robyn Bainbridge investigates third-party billing practices in Mexico, to uncover whether unscrupulous operations are commonplace, and how international insurers can overcome such issues

Industry Voice: the changing role of the broker in the IPMI industry

International Citizens Insurance's Joe Cronin discusses the role of the IPMI broker in adapting to the changing cover needs of globally mobile individuals during the global pandemic

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Assistance & Repatriation Review | April 2021

The changing face of the global assistance industry

While Covid still presents many challenges to assistance services, providers have adapted and diversified to meet new customer demands and expectations. Sarah Watson looks at how Covid is continuing to…

Interview: AP Companies on the challenges of Covid and hopes for the future of travel

ITIJ spoke to Natalya Butakova, Business Development Director at AP Companies, about how the medical assistance company adapted to the challenges of the past year, and how its operations are…

Covid-19: logistical challenges for funeral directors

Emerson De Luca, International Secretary at FIAT-IFTA, a global organisation representing funeral directors from around the world, as well as unions/associations of funeral directors, tells ITIJ about the myriad challenges…

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Air Ambulance Review | March 2021

Air ambulance industry copes well with Covid-19 fallout

With commercial flights suspended across the world, the role that air ambulances play in the travel assistance industry has radically changed during the global pandemic. Robyn Bainbridge investigates how emergency…

Breaking down air ambulance billing – where does the money go?

Air ambulance flight bills can be expensive and difficult for insurers to understand. They are often drawn up quickly right before the flight and can vary hugely between different missions…

Air ambulance accreditation in the era of Covid-19

Keeping service quality high when no-one is looking can be difficult, so when Covid-19 meant that no in-person accreditation visits could take place, the various accreditation organisations around the world…

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ITIJ Service Directory External Link Block

Company Profile: AMREF Flying Doctors

Dr Joseph Lelo, Medical Director at AMREF Flying Doctors, tells Hospitals & Healthcare about the company's operations in East Africa, also demonstrating the team's expertise and quick-thinking during a particularly…

Company Profile: Global Assistance Partners

Gna Chung, CEO of Global Assistance Partners, on providing medical assistance in South Korea