Headline News

ROCK Insurance announces new Covid-19 protection products for the travel industry

The UK insurance firm is introducing a business policy, as well as travel insurance that includes pre-departure cancellation if travellers test positive for Covid-19 and cannot travel

Florida adopts NAIC travel insurance guidelines

Travel Insurance Model Act comes into effect following Senate Bill approval

Spain enforces mandatory health form for international arrivals

New regulations require all international arrivals travelling to Spain to fill out a health control form 48 hours prior to flying

Travel insurance dominates Covid-19 complaints

Travel insurance has the highest number of disputes linked to the coronavirus, accounting for more than 82 per cent of cases lodged against the insurance industry in Australia

Allianz latest reports insists Covid-19 is ‘a wake up call for Europe’

Allianz has released its Allianz Global Insurance Report 2020: Skyfall, and the title alone should be enough of a forewarning

Lloyd’s presents solutions for a Covid-19 recovery

Lloyd’s of London has published plans for the insurance industry to fast-track global economic and societal recovery from the impacts of Covid-19

UK airlines cancel Greece flights

A number of British airlines have cancelled flights to Greece following the country issuing a UK travel ban

GILC launches global coronavirus report

Global Insurance Law Connect (GILC) has launched its new report, Approaches to coronavirus

The global assistance industry's response to Covid-19

The very nature of assistance companies is to solve crisis situations and be prepared for emergencies. But how does that look during a global pandemic? Clara Bullock talked to some…

Covid-19 and Canadian travel insurance

Milan Korcock takes a look at how the Covid-19 pandemic has affected Canadians’ travel insurance sentiment, and considers whether recent developments are likely to alter the travel habits of so-called…

Tackling the key pain points for customers during the claims process

With policyholder expectations rising and insurers keen to ensure a positive customer experience (CX), Gina Millard, Senior Business Development Manager at Verisk looks at the key pain points during the…

Read the new issue

International Hospitals & Healthcare Review | May 2020

Exploring international patients’ access to healthcare in Central America

Mike Robertson takes a look at the tapering isthmus of Central America, detailing how access to healthcare for expatriates and travellers varies across the region, and uncovering some of the…

The invaluable role of doctors in the cost containment game

Tatum Anderson talks to cost containment firms and assistance providers to uncover how companies can avoid incurring unnecessary costs by having doctors involved within their everyday operations

Covid-19 and the Latin American healthcare system

Addressing an audience of online participants on 9 April, senior industry figures came together in a webinar to discuss the impact of Covid-19 on Latin America’s healthcare system

Read the latest International Hospitals & Healthcare Review

Air Ambulance Review | March 2020

Public Relations for air ambulance companies

Nimble tactics and long-term thinking are vital for air ambulance operators seeking to build and protect their image. When all is going well, proactive public relations (PR) can be a…

Financing fleet renewal for air ambulance operators

For fixed-wing air ambulance companies in the private sector, balancing the pros and cons of leasing or outright purchase is key, say operators. But for smaller outfits in different regions…

Air ambulance accreditation update

ITIJ spoke to representatives from EURAMI, CAMTS and NAAMTA to find out their latest news

Read the latest Air Ambulance Review

Interview: Damian Lenihan of Aetna International

ITIJ caught up with Damian Lenihan, Executive Director – Europe at Aetna International, to pick his brains about providing healthcare for an ageing population, technological revolution, challenge and opportunity

Interview: Rob Cavaliere of Allianz Global Assistance

ITIJ caught up with Rob Cavaliere, Chief Product Officer at Allianz Global Assistance, to chat product development, keeping customers engaged, managing risk and much more

ROCK Insurance announces new Covid-19 protection products for the travel industry

The UK insurance firm is introducing a business policy, as well as travel insurance that includes pre-departure cancellation if travellers test positive for Covid-19 and cannot travel

Board of directors buys APRIL’s Brazilian travel insurance operation

Seven directors of April Brasil Seguro Viagem have purchased the French multinational’s travel insurance operation in the Brazilian market

AllClear extends medical emergency cover

The travel insurance firm has backdated its cover to include Covid-19-related medical expenses

Charles Taylor appoints new Business Development Director

Jane Hegeler, who has held senior positions in the health and travel assistance sectors for almost 20 years, has joined Charles Taylor as Business Development Director