Headline news

Healix makes promotions to leadership team

Travel risk management company Healix has made several senior level promotions

World Travel Protection expands into the UK

Travel assistance organisation World Travel Protection, part of Zurich Insurance Group, has expanded into the UK, with a core team based in London

Video health appointments proving popular

A new global health study of more than 10,000 participants shows that most people are happy to continue using remote health services after the pandemic, which is good news for…

Global InsurTech funding balloons to US$4.8 billion in Q2 2021

Global investment in the InsurTech sector reached a new record during this year’s second quarter, according to the new Quarterly InsurTech Briefing from broker Willis Towers Watson

England relaxes some of its travel restrictions

Fully vaccinated passengers arriving in England from Europe and the US will not have to quarantine when entering, as part of a range of new measures designed to continue to…

Popular destinations are mandating travel insurance

Countries and cruise lines are turning to travel insurance as a resource to regain tourism, with some requiring mandatory purchase, says US travel insurer Squaremouth

US Travel Association reacts to travel ban

The US Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes voiced his concerns on the Biden administration’s decision to uphold travel restrictions

Terrorist attack risk fell in 2020 due to Covid-19

Terrorist threats from both far-right and far-left extremists fell overall in 2020, revealing that the pandemic has shaped terrorist activity, according to risk management firm Aon

Building effective affinity partnerships in travel insurance

What makes a good affinity partner, and how can this best be achieved? Lauren Haigh asked a selection of travel insurers to share their experiences

Interview: Pacific Prime on employee benefits

Stephen Ho, Global Marketing Director, and Jessica Lindeman, Content Marketing & Communications Manager at Pacific Prime, spoke to Mandy Langfield about recent shifts in employee benefits insurance products

A paradigm shift in working practice

Kim McClatchie, Head of HR at William Russell, spoke to ITIJ about the future of employee benefits in light of Covid-19 and the shift to remote working practices

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International Hospitals & Healthcare | May 2021

Accreditation in the global healthcare marketplace

Tatum Anderson assesses the range of international hospital accreditations available on the global market today – looking at what each of these signifies in terms of international patient care –…

Investigating third-party billing practices in Mexico

Robyn Bainbridge investigates third-party billing practices in Mexico, to uncover whether unscrupulous operations are commonplace, and how international insurers can overcome such issues

The changing role of the broker in the IPMI industry

International Citizens Insurance's Joe Cronin discusses the role of the IPMI broker in adapting to the changing cover needs of globally mobile individuals during the global pandemic

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Assistance & Repatriation Review | April 2021

The changing face of the global assistance industry

While Covid still presents many challenges to assistance services, providers have adapted and diversified to meet new customer demands and expectations. Sarah Watson looks at how Covid is continuing to…

Interview: AP Companies on the challenges of Covid and hopes for the future of travel

ITIJ spoke to Natalya Butakova, Business Development Director at AP Companies, about how the medical assistance company adapted to the challenges of the past year, and how its operations are…

Covid-19: logistical challenges for funeral directors

Emerson De Luca, International Secretary at FIAT-IFTA, a global organisation representing funeral directors from around the world, as well as unions/associations of funeral directors, tells ITIJ about the myriad challenges…

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Air Ambulance Review | March 2021

Air ambulance industry copes well with Covid-19 fallout

With commercial flights suspended across the world, the role that air ambulances play in the travel assistance industry has radically changed during the global pandemic. Robyn Bainbridge investigates how emergency…

Breaking down air ambulance billing – where does the money go?

Air ambulance flight bills can be expensive and difficult for insurers to understand. They are often drawn up quickly right before the flight and can vary hugely between different missions…

Air ambulance accreditation in the era of Covid-19

Keeping service quality high when no-one is looking can be difficult, so when Covid-19 meant that no in-person accreditation visits could take place, the various accreditation organisations around the world…

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ITIJ Service Directory External Link Block

Company Profile: AMREF Flying Doctors

Dr Joseph Lelo, Medical Director at AMREF Flying Doctors, tells Hospitals & Healthcare about the company's operations in East Africa, also demonstrating the team's expertise and quick-thinking during a particularly…

Company Profile: Global Assistance Partners

Gna Chung, CEO of Global Assistance Partners, on providing medical assistance in South Korea