Headline news

UK travel restrictions could be rolled back ‘quickly’

UK Health Secretary Sajid Javid said the government could very quickly remove any travel restrictions

More malaria cases and deaths in 2020 linked to Covid-19

New data from the World Health Organization revealed that the Covid-19 pandemic has disrupted malaria services, leading to a marked increase in cases and deaths

IATA urges governments to reconsider Covid travel measures

The International Air Transport Association (IATA) has called for governments to immediately rescind travel bans introduced in response to the Omicron Covid variant

Russia MAT insurance to grow significantly by 2025

The figures reflect wider projected growth across the country’s general insurance industry

Allianz Partners travel index shows majority want to travel during winter

While the world is watching how the new Omicron variant will affect travel, Allianz Partners has shared the results of its International Vacation Confidence Index

Employees face mental health hurdles over Christmas

‘Pleasanteeism’ - the pressure to put on a brave face - continues to plague the UK, with many feeling unable to open up about their mental health as Christmas approaches

Omron partners with Doctor Anywhere to provide telehealth service

Omron will integrate its health monitoring devices with Doctor Anywhere’s digital platform

Florida is the top US car rental destination

Other top destinations include Las Vegas and Los Angeles

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Following Canada’s recovery from Covid

Inbound and outbound travel from Canada has had a tough time, with travel over land borders – vital links with the US – severely restricted. However, is there light at…

The importance of bancassurance

How important are banks as a distribution channel for travel insurance in different regions? Mandy Langfield examines how market dynamics affect demand for bank and insurance partnerships

How can healthcare be more eco-friendly?

Healthcare providers are on the front line of treating diseases that are related to pollution and other man-made problems, but in discussions about climate change and environmental sustainability, is enough…

Read December issue

Retaining customers through transparency and realistic commitments

Rajeev Shrivastava, CEO of VisitorsCoverage, shares his insights into how insurers can improve customer retention rates through transparency, great customer service, and ensuring realistic commitments

Digitisation offers opportunities for the travel insurance industry

Ruth Foxe Blader, Partner at Anthemis, discusses the role that data can and should play in the delivery of sophisticated travel insurance products

How to optimise the insurance claims process

Luiza Gusmao, VP of Customer at Cover Genius, describes how embedded technologies and automation in the claims process can optimise efficiency and improve experiences in the claims journey

The price of fraudulent Covid insurance claims

Global health insurance provider William Russell has uncovered over US$100,000 of fraudulent claims that occured as a direct result of the coronavirus pandemic. International Claims Manager Qian Huang and Head…

Interview: Cory Sobczyk, VP of Business Development, Arch RoamRight Travel

Cory Sobczyk, Vice President of Business Development, Arch RoamRight Travel, tells Mandy Landfield spoke how travel insurers can use data to address issues before they become problems

Interview: Elena Edwards, CEO of Allianz Partners USA

Elena Edwards, CEO of Allianz Partners USA, told Mandy Langfield about regulatory change, enhancing engagement with customers and employees through technology

Interview: Dr Anton Decker - Mayo Clinic International

ITIJ spoke to Dr Anton Decker, President of Mayo Clinic International, about how the company adapted to the pandemic and adopted new digital solutions

October 2021 - Assistance and Repatriation Cover

The key to successful remote evacuations

Lauren Haigh spoke to a selection of experts involved in remote evacuations about the valuable lessons learned and advancements acquired over the years that have helped make future rescues safer…

International repatriation of mortal remains

What will the ‘new normal’ look like for the international funeral repatriation sector, and how are the specialists in the industry preparing for it? Robin Gauldie reports

Technological innovation in travel assistance

What impact has the pandemic had on assistance industry innovation and how are assistance providers overcoming barriers to innovation? Sarah Watson finds out

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Hospitals & Healthcare news

Employees face mental health hurdles over Christmas

‘Pleasanteeism’ - the pressure to put on a brave face - continues to plague the UK, with many feeling unable to open up about their mental health as Christmas approaches

Omron partners with Doctor Anywhere to provide telehealth service

Omron will integrate its health monitoring devices with Doctor Anywhere’s digital platform

Majority of expats want to choose health care inclusions

Aetna International has found that 88 per cent of expats in key global markets want the choice to pick their employer health care package inclusions

New hospital in Geneva to address climate concerns

The International Hospital Federation (IHF) will launch the Geneva Centre of Healthcare Leadership for Sustainability in 2022 in response to the need for hospitals and healthcare services to address climate…

International hospitals and healthcare review - In this August issue

The August 2021 International Hospitals & Healthcare Review is here

The latest edition of International Hospitals & Healthcare includes features on digihealth, and international patient assistance in Australia, as well as interviews with international healthcare industry executives

Meet Arjan Toor, CEO of Cigna Europe

Meet Arjan Toor – CEO of Cigna Europe, family man and aficionado of Korean food. Jackie Annett talks to him about his vision to improve the health, wellbeing and peace…

No place like Australia

The country is renowned for having one of the best healthcare systems in the world, but how has the Covid-19 pandemic affected expat access to healthcare and hospitals? Robyn Bainbridge…

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NEW AIR AMBULANCE REVIEW!

Supply chain challenges for insurance and assistance providers

The Covid-19 pandemic has caused widespread disruption across all corners of the travel industry. As companies battle to stay afloat with no income, how have insurers’ supply chains been affected…

Creating a standard for international Covid-19 patient transfers

Can there be a defined international standard for Covid-19 air medical transfers? Mandy Langfield finds out if there is an appetite among air ambulance operators to offer their insurance and…

The Latin American air ambulance sector – market examination

Jackie Annett looks at how the Latin American air ambulance industry has dealt with the pandemic, and how it’s looking forward to welcoming tourists back on board

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