Allianz Global Assistance has won two international customer service excellence awards in the 17th annual American Business Awards – the nation’s ‘premier business award programme’.
The awards, nicknamed ‘the Stevies’, will be presented at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday 11 June. Allianz is a confirmed winner of a Silver Stevie Award for Customer Service Department of the Year and a Bronze Stevie Award for Customer Service Team of the Year in the Insurance category. Over the past five years, Allianz has won 21 American Business Awards and Stevie Awards for customer service excellence.
“We are pleased to be recognised for the fifth year in a row by the American Business Awards for providing exceptional customer service levels in our industry,” said Jeff Rolander, Director of Claims and Assistance at Allianz. “Our customer-focused approach to hiring and training talent, along with notable improvements in the speed and ease of using travel insurance is making a positive difference in our customers’ lives.”
All organisations operating in the US are eligible to submit nominations for the awards – public, private, for-profit, non-profit, large and small – and nominations for this year exceeded 3,800.
President and Founder of the Stevie Awards Michael Gallagher commented: “The nominations submitted to the 2019 American Business Awards were outstanding. They illustrate the continued vibrancy of innovation and high level of achievement across the American economic landscape.”
For a complete list of the Stevie Award winners, visit http://www.StevieAwards.com/ABA.