Canadian insurance company SSQ Insurance, as part of its efforts to reinforce and diversify its travel insurance portfolio, has partnered with Late Flight Claim Inc. to offer policyholders a solution that will compensate them if their flight is delayed, cancelled or overbooked. SSQ will provide Late Flight Claim’s services via its Assurance Voyages subsidiary, with the potential for these solutions to be embedded into other SSQ travel insurance products in the future.
“The objective of the agreement with Late Flight Claim is to give our customers innovative solutions that make their lives easier,” said Éric Trudel, Senior Vice-President of strategy and product management at SSQ Insurance. “Thanks to Late Flight Claim, our customers will be able to rely on the services of a specialised firm at a preferential rate, thereby relieving one source of stress from their travelling.”
Jacob Charbonneau, co-Founder of Late Flight Claim, commented: “Not only is a delayed, cancelled or overbooked flight a nerve-wracking experience while travelling, the process of obtaining compensation from airlines can sometimes be tedious. We are pleased to add SSQ Insurance customers to the thousands of travellers who call on the services of Late Flight Claim every month. Since the company began, we have obtained compensation in 92 per cent of cases.”