Tune Protect partners with DoctorOnCall

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Consulting a doctor via video call
Company brief

Tune Protect Berhad (Tune Protect) has announced a new partnership with DoctorOnCall; the latter company will now provide the complimentary medical consultation service to Tune Protect’s Malaysian policyholders, the first time such a service will be offered to travel insurance customers in the country.

Customers will be able to use web chat, video calls or phone calls to schedule consultations with qualified medical practitioners any time between 8 a.m. and midnight, from practically anywhere in the world. Medical conditions can be diagnosed, treatments recommended, and electronic prescriptions issued where necessary. Or, alternatively, policyholders with the Tune Proteect Travel Protection Plan will be able to request that medications are delivered directly to them.