Digital doctor app from Generali

Conceptual representation of a digital doctor utilising VR equipment (disclaimer - not how the Generali service actually works)
Company brief

International health insurance provider Generali Global Health (GGH) has announced the launch of its new My Digital Doctor app, which grants its members access to an international network of multilingual doctors, 24 hours a day, wherever they are in the world.

The service, facilitated by global healthcare provider Advance Medical, allows members to schedule phone and video consultations via the app using a smartphone or tablet. It can be utilised to discuss any primary care issue, from a cold to an ongoing mental health condition; additionally, members can use the app to co-ordinate ongoing treatment, review plans with specific doctors, see test results and access general guidance for better health and wellbeing. The app can issue prescriptions and referral letters, and members can use it to upload images or other files where necessary.

According to GGH CEO Marco Giacomelli, the app’s previous iteration achieved an average customer rating of 9.8 out of 10.

Other features of the service include access to an employment assistance programme and second medical opinion service; genomic profiling tests for cancer; and Bria wellness, which helps individual members to identify potential health risks and take preventative steps to avoid them coming to pass.