Medical assistance and travel risk management firm Traveller Assist is to launch a 24/7 operations centre in the UK. The new centre, which is located on the outskirts of Oxford, will launch in July. It will be overseen by current Managing Director Jonathan Bancroft and will also function as the firm’s head office. Bancroft will relocate from Traveller Assist’s regional operations centre in Peru.
“As a British owned and operated company, we have been evaluating the UK for some time,” Bancroft commented, “and through consultation with our clients (a number of whom are based in England and Ireland), we have decided that now is the right time for Traveller Assist to be led from the UK – an important global hub for our clients, who include travel insurers, corporate clients and the education sector.”
Danny Kaine, the company’s Head of Assistance, said that the last three years have seen significant growth for Traveller Assist in terms of both existing and prospective UK-based clients: “Currently more than 40 per cent of our firm’s revenue comes from England and Ireland.”
Traveller Assist also launched a new office in Kathmandu earlier this year.