Expedia chooses AIG Travel

Company brief

American International Group, Inc. (AIG) recently announced that Brand Expedia Group had selected it as a global provider of travel insurance and assistance products. Travellers booking flights, hotels, cruises and so on through Expedia’s websites will now have the option to purchase AIG Travel Guard insurance coverage; at first, this will apply to the US point of purchase, but there are plans for the deal to be expanded to Expedia’s other global brands, as well as sites such as ebookers and lastminute.com.

“We are excited that our partnership with Expedia will expand AIG’s ability to provide innovative products and solutions that serve the unique needs of customers as they travel around the globe,” said Peter Zaffino, CEO, General Insurance at AIG. “This opportunity further establishes AIG’s leading position in the travel insurance business, building upon our strong global presence and driving growth in our overall Personal Insurance portfolio.”

Expedia’s long-term insurance partner in the US, Aon Affinity Travel Practice, will provide ongoing advisory services to the firm, as well as providing claim services for US customers.

“Aon is pleased to continue our 15-year relationship with Expedia,” said Beth Godlin, President, Aon Affinity Travel Practice, “and looks forward to working seamlessly with AIG Travel to serve Expedia’s US customers. Our team sees itself as an extension for Expedia and AIG Travel, and we remain focused on delivering an insurance experience that is aligned with Expedia’s travel service standards and AIG insurance products.”