Features on the ongoing digitisation in travel and health insurance, the minutiae of policy wording and access to quality healthcare in Thailand, are complemented by interviews with executives from IMG, Crisis Cover and Aetna International. Industry Voices focus on insurance and tech partnerships, travel trends, international study abroad policies and changes in the IPMI sector.

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In this issue

Company Profile: Worldwide Medical Management Solutions LLC

World Medical Management Solutions Inc. shares the latest developments in the company with ITIJ, including a new alarm centre in Buenos Aires and the addition of an industry veteran to…

Now's the time for the insurance industry to move away from legacy platforms

As insurance technology continues to advance, there has never been a better time for insurers to upgrade away from their legacy platforms, says Elliott Draga of Nordic Insurance Software

Interview: Dr Hemal Desai, Aetna International

Dr Hemal Desai, Global Medical Director for Aetna International, talks to ITIJ about telemedicine, ‘long Covid’ and how his clinical experience influences his career in insurance

Interview: Steve Paraboschi, IMG

Steve Paraboschi, CEO of IMG, speaks about how Covid has changed travel insurance and how IMG is adapting to meet consumer needs in a rapidly changing world

Interview: Carole Tokody, Crisis Cover

Mandy Langfield spoke to Carole Tokody, CEO of Crisis Cover, about building successful partnerships, the role of aggregators in the market, and what a new generation of travel assistance providers…

Interview: Anna Gladman, nib Travel

Mandy Langfield spoke to Anna Gladman, CEO of nib Travel, about how the company has coped with the challenges of Covid, and her hopes for the future of the Australian…

Navigating undeclared pre-existing conditions

Dr Lynn Gordon, Chief Medical Officer at Charles Taylor Assistance, shares what happens for the assistance company when undeclared pre-existing conditions get in the way of travel insurance coverage

International private medical insurance trends in 2022

David Healy, CEO EMEA, Aetna International, identifies trends for the international private medical insurance sector in the coming year