Features on the ongoing digitisation in travel and health insurance, the minutiae of policy wording and access to quality healthcare in Thailand, are complemented by interviews with executives from IMG, Crisis Cover and Aetna International. Industry Voices focus on insurance and tech partnerships, travel trends, international study abroad policies and changes in the IPMI sector.

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In this issue

Quality healthcare with easy access in Thailand

White beaches, blue seas, and quality healthcare – what every tourist (and their insurer) dreams of. But what should international payers take note of when working with medical providers in…

Enhancing policy wording in travel insurance

Ensuring policy wording offers protection to insured and insurer is a fine art. Mario Pierobon spoke to industry experts to identify the areas in which amendments have been made post-Covid…

The digitisation of travel insurance

The adoption of digital and mobile services by travel and health insurers is like a tsunami, and its momentum is unstoppable. Mandy Langfield spoke to insurers and providers to identify…

Now's the time for the insurance industry to move away from legacy platforms

As insurance technology continues to advance, there has never been a better time for insurers to upgrade away from their legacy platforms, says Elliott Draga of Nordic Insurance Software

Interview: Carole Tokody, Crisis Cover

Mandy Langfield spoke to Carole Tokody, CEO of Crisis Cover, about building successful partnerships, the role of aggregators in the market, and what a new generation of travel assistance providers…

Interview: Steve Paraboschi, IMG

Steve Paraboschi, CEO of IMG, speaks about how Covid has changed travel insurance and how IMG is adapting to meet consumer needs in a rapidly changing world

Company Profile: Worldwide Medical Management Solutions LLC

World Medical Management Solutions Inc. shares the latest developments in the company with ITIJ, including a new alarm centre in Buenos Aires and the addition of an industry veteran to…

Interview: Anna Gladman, nib Travel

Mandy Langfield spoke to Anna Gladman, CEO of nib Travel, about how the company has coped with the challenges of Covid, and her hopes for the future of the Australian…