Person using phone

Industry Voice: The power of affinity partnerships: what benefits do insurers get?

Robert Gallagher, Senior Vice President and Chief Operating Officer of AIG Travel, speaks to Michelle Royle about the ways in which its travel insurance portfolio interacts with different brands and…

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2 Oct 2023

Robert Gallagher

Team members in the office

Industry Voice: Designing an employee assistance programme

David Collinge, Managing Director of The Health Insurance Group, takes us through the key considerations for engaging and supporting employees with an effective EAP

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2 Oct 2023

David Collinge

Web IV Header MAPFRE

Industry Voice: Improving assistance for Spanish travellers

Irene García Saez, Deputy Chief Business Officer and Chief Data Officer at MAWDY, and Carlos Reolid García-Romeu, Deputy Technical Director at MAPFRE, talk about how technology is helping them better…

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2 Oct 2023

Irene García Saez, Carlos Reolid García-Romeu

Dr Ulrike Sucher - Allianz Partners

Industry Voice: Dr Ulrike Sucher, Medical Director at Allianz Partners, Health

Small changes today, for a better tomorrow: Dr Ulrike Sucher tells ITIJ how Covid-19 brought noncommunicable diseases (NCDs) into the spotlight

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3 Jul 2023

Dr Ulrike Sucher

Sheldon Kenton

Building an ecosystem of excellence

While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains

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31 Mar 2023

Sheldon Kenton

Natalya Butakova

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country

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31 Mar 2023

Natalya Butakova