ITIJ December 2021 issue and the ITIC Global Review out now

The December issue of ITIJ and the ITIC Global Review are out now, with features on sustainability, Canada's travel recovery, medical underwriting and more

Following Canada’s recovery from Covid

Inbound and outbound travel from Canada has had a tough time, with travel over land borders – vital links with the US – severely restricted. However, is there light at…

Digitisation offers opportunities for the travel insurance industry

Ruth Foxe Blader, Partner at Anthemis, discusses the role that data can and should play in the delivery of sophisticated travel insurance products

How to optimise the insurance claims process

Luiza Gusmao, VP of Customer at Cover Genius, describes how embedded technologies and automation in the claims process can optimise efficiency and improve experiences in the claims journey

Retaining customers through transparency and realistic commitments

Rajeev Shrivastava, CEO of VisitorsCoverage, shares his insights into how insurers can improve customer retention rates through transparency, great customer service, and ensuring realistic commitments

Interview: Elena Edwards, CEO of Allianz Partners USA

Elena Edwards, CEO of Allianz Partners USA, told Mandy Langfield about regulatory change, enhancing engagement with customers and employees through technology