While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains

Jeff Wright, CEO of Allianz Partners USA, on the shifting landscape in travel insurance, growing awareness and evolving support 

Southern Cross Travel Insurance is looking to take positives from the pandemic, with several initiatives, explains CEO Jo McCauley

Digital nomads are here to stay, so insurers need to adapt quickly, explains the President of International Citizens Insurance, Joe Cronin

Joe Mason, Chief Marketing Officer for Travel at Allianz Partners, reflects on trends that are likely here to stay – and the opportunity for insurers to address some of the…

The latest ‘must-have’ item for corporate and individual travellers? International legal assistance, says Alex Thompson of Legaroo