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Expecting the unexpected: managing travel risks in 2024

Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year

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Interview: Mohamed Essam, Egypt Assistance

Oliver Cuenca talks with Mohamed Essam, Managing Director of Egypt Assistance, about his work and how his company has evolved

Sasha Gainullin CEO Robin Assist

Interview: Sasha Gainullin, Robin Assist

Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans

Woman using travel app

Faye debuts new site and app features

The upgrade is one of multiple launches the startup has planned for 2024

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France raises terror alert level

The country has increased its security threat level for terrorism to its highest level, following the recent terrorist attack in Moscow

Aerial image of River Danube in Austria

Bulgarian cruise ship crashes in the Danube River, Austria

17 passengers were injured after an electronic failure onboard