Industry Voice: Travel security and the rise of the machines in travel risk management

Much is made of the importance of technology when it comes to travel security issues. But are they really the cure to all the problems travellers might face? Mark Deane…

Interview: Fiona Greenwood of Rowland Brothers International on resiliance

Rowland Brothers International has pioneered international repatriation for over 47 years from its UK base. Fiona Greenwood, Operations Director, spoke to ITIJ about resilience, preparedness and flexibility are key factors…

Interview: Gna Chung on Global Assistance Partners operations

Global Assistance Partners Co. Ltd is an independent medical assistance company in South Korea. ITIJ spoke to Gna Chung, CEO, about the company’s operations and aspirations

What does it mean to win an ITIJ Award? Hear from 2020's winners

As the 2021 ITIJ Awards are open for entries, last year's winners from across the global travel and health insurance industry share what the awards mean to their teams

Interview: life on the ground in Myanmar

ITIJ spoke to a local assistance provider operating in Myanmar, who shared some insights into how the recent military coup has affected the provision of healthcare, travel assistance and insurance…

Interview: AP Companies on the challenges of Covid and hopes for the future of travel

ITIJ spoke to Natalya Butakova, Business Development Director at AP Companies, about how the medical assistance company adapted to the challenges of the past year, and how its operations are…