Lufthansa places temporary embargo on stretcher services

German airline Lufthansa has announced its intention to place an embargo on its stretcher services until 31 August

Allianz Partners opens for business in Colombia

Insurer and assistance service Allianz Partners has entered the market in Colombia, with the opening of a new office in Bogota and the launch of a partnership with Allianz Colombia

AXA Partners and ROCK Insurance Group announce partnership

AXA Partners UK & Ireland has announced a new multimillion-pound extended partnership with ROCK Insurance Group, which launched in June

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

Consolidation in the travel insurance and assistance sector

The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance sectors