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Optimism for the travel industry

Reasons to be cheerful

Tim Riley of True Traveller is ideally placed to assess what we can expect in 2023

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1 Feb 2023

Tim Riley

How the wellbeing of employees is imperative

Work is where the heart is

As CEO of Cigna Europe, Arjan Toor is well aware of his responsibilities to staff – and the importance of providing the best possible workplace environment

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1 Feb 2023

Arjan Toor

Clipboard

Building the perfect global support team

Danny Quaeyhaegens of Bangkok Hospital Pattya offers an insight into building a team to look after international patients, who may have a language barrier – and how empathy is always…

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1 Nov 2022

Danny Quaeyhaegens

Columbia

National Business Association of Colombia leads the Colombian medical tourism strategy

Carlos Eduardo Jurado and Juan Felipe Santos shared updates on their efforts to make Colombia’s healthcare system attractive to international patients and payers

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29 Jul 2022

Carlos Eduardo Jurado, Juan Felipe Santos

Spreadsheet

Data analytics and healthcare cost management: a match made in heaven

ITIJ sat down with Global Excel to learn how their Operations Team and Complex Claims Unit use Data Analytics to improve the customer experience, control costs and forecast for better…

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1 Jul 2022

Global Excel

Skyline

IPMI growth in Asia

James McGrigor, MD McGrigor Group and Rhiannon Kerr, Editor of McGrigor Insights, shared the key findings from the Group’s latest research into the Asian international private medical insurance market, which…

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1 Jun 2022

James McGrigor, Rhiannon Kerr

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