Data analytics and healthcare cost management: a match made in heaven
ITIJ sat down with Global Excel to learn how their Operations Team and Complex Claims Unit use Data Analytics to improve the customer experience, control costs and forecast for better…
Hospitals around the world are seeing a resurgence in the number of international patients they are treating as tourists return to popular destinations and travel for treatment resumes
ITIC APAC Review: The changing face of insurance and assistance
Much has changed in insurance and travel medical assistance provision since Covid-19; experts at ITIC Singapore address key aspects of how the industry has adapted to meet new customer demands
As the world emerges from the pandemic, mental health support is in the spotlight; Kim Yan Lim of Verisk Risk Rating asks are insurers doing enough to provide their members…
ITIC APAC Review: Is traditional medical assistance enough?
John Spears of Global Excel on the extra demands customers are making of their insurance and assistance providers, including high-risk evacuations, security services and legal assistance
