Industry Voice: Do digitisation and AI have a place in the IPMI industry?

David Withnell, Chief Risk Officer at AXA Global Healthcare, tells Michelle Royle that finding a balance is the key

Industry Voice: School of ROCK

Product pricing must be fair throughout the design process, Antony Martin, Managing Director of ROCK Insurance Group, tells Michelle Royle

Industry Voice: Embedded insurance

Ido Hertz, Vice President of Products for Pattern Insurance, speaks to Michelle Royle about how embedded insurance will make things easier for customers

Industry voice: Customer connections

Michelle Royle spoke to Michel Etienne, CTO at Foyer Global Health, about the use of technology to serve IPMI customers effectively in all matters – from policy purchase to claims…

Industry voice: Proactive protection

Alex Laidlaw, Technical Product Director of World Travel Protection, talks to Michelle Royle about the use of technology in the delivery of travel medical assistance services

Building an ecosystem of excellence

While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains