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Sheldon Kenton

Building an ecosystem of excellence

While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains

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31 Mar 2023

Sheldon Kenton

Lawrence Buckler

Future-proofing the market

Lawrence Buckler, VP Sales at Sprout.ai, on why a customer-centric approach will define the future of insurance

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31 Mar 2023

James Kruger

Tackling market volatility

Life insurers will turn to younger demographics by offering next-gen products and customised digital CX says James Kruger, Head of UK Insurance at Capgemini Financial Services

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31 Mar 2023

James Kruger

Natalya Butakova

Establishing a provider network to support assistance services in a new region

Natalya Butakova, CEO at AP Companies, on what it takes to establish a new provider network in an unfamiliar country

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31 Mar 2023

Natalya Butakova

Dr Ervin Kostakis

Building a business in the West Balkans

Dr Ervin Kostakis, Chief Medical Officer for Albanian Intercare Services Group (Albintercare), explains how his firm provides assistance in the West Balkans

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31 Mar 2023

Dr Ervin Kostakis

Jeff Wright

A new era for travel protection: what's trending and what's here to stay

Jeff Wright, CEO of Allianz Partners USA, on the shifting landscape in travel insurance, growing awareness and evolving supportĀ 

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2 Mar 2023

Jeff Wright

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