Industry Voice: Managing AI responsibly in insurance

Artificial intelligence has game-changing potential for insurers, but those adopting it require a cohesive strategy in order to get the most out of it, argues Selim Cavanagh, Director of Insurance…

Industry Voice: Latest developments in travel risk management

It can be difficult to navigate the risks involved in business travel, but technology can help. Kate Fitzpatrick, Regional Security Director, EMEA at World Travel Protection, offers advice for…

Case Study: From Lagos to Cairo

Medjet Medical Assistance recently completed a difficult repatriation from Lagos, Nigeria, to Cairo, Egypt. Our alarm centre received a medevac request from a client regarding an 81-year-old female patient who…

Case Study: Repatriating a body from Micronesia to the UK

When a young British citizen died on a trip to a remote Micronesian island, Servizi Funebri Pozzoli was called upon to bring them home.

Case Study: Handling a pelvic fracture in the US

Northcott Global Solutions (NGS) explains how it managed hospital costs for a patient who suffered a serious injury after a fall.

Case Study: A safari gone wrong

In late June, the control room of AMREF Flying Doctors (AFD) received a distress call from a US-based assistance company asking for help in a medical assistance case at Mara…