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Sand dunes

Customer engagement – products and marketing

Travel recovery in the Middle East is resulting in increased demand for travel insurance, but how can providers capitalise on this opportunity in the long term? Jonathan Cooper of WIS…

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29 Jul 2022

Jonathan Cooper

Diagram

AI is the answer to innovation in the claims process

In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in…

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29 Jul 2022

Niels Thone, Joanne Richardson

Money

Recoveries and recompense for travel insurance providers

Daniel Scognamiglio, Partner at law firm Blake Morgan, shares how insurers can recover outlay using rights enshrined in law

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1 Jul 2022

Daniel Scognamiglio

Holiday

Interoperability: connecting health and travel pass apps

Robin Ingle discusses the challenges of connecting all the different apps travellers are now being asked to download and run, which store their valuable personal data and allow them touchless…

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1 Jun 2022

Robin Ingle

Western Union

Sanctions and their effect on international payments for insurers

Western Union Business Solutions shares their insights on how travel and health insurers are managing payments in light of the sanction imposed on Russia since its invasion of Ukraine in…

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3 May 2022

Mathew Pounder

Claims

Legal recourse for declining or terminating travel cover

Leading UK and international law firm Penningtons Manches Cooper comments on fraud, misrepresentation or breach of travel insurance policy terms

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1 Apr 2022

Louise High

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