Interview: Tomomi Takahata Steincamp – Knowing the customer

Emergency Assistance Japan speaks with ITIJ about why twenty years of travel assistance knowledge is so important to the success of the business

Interview: Justin Etzin – Special assistance in the Seychelles

ITIJ spoke with Justin Etzin about the growth of his business, challenges of working across an island region, and the beauty of the Seychelles

Erik Liedermooij of Auxilia with air ambulance

Interview: Erik Liedermooij – Innovation in the industry

Erik Liedermooij, Managing Director of Auxilia AeroMedical Assistance, speaks to ITIJ about working for a young, adaptable company

Interview: Sid Mouncey – Tailoring solutions and unpicking problems for travellers

Sid Mouncey, CEO of Blink Parametric, speaks to Michelle Royle about changes in the industry and why parametric insurance is so important in today’s climate

Interview: Elliott Draga – Innovation equals success at NIS

ITIJ speaks to Elliott Draga, Chief Commercial Officer at Nordic Insurance Software (NIS), about technology trends, new solutions, and the importance of THiA

Interview: Edmund Santiago – Clear-vision planning in the Caribbean

Edmund Santiago, Chairman and CEO of Redbridge Holdings LLC, spoke to Michelle Royle about disaster preparedness, supporting young artists, and what’s next for the company