Funeral companies prep for Brexit

Sam Tester, Operations Manager at Homeland International, ponders how Brexit could impact the funeral and repatriation sector

How the customer experience influences the travel insurance market

Richard Coleman, European Director at Collinson, explains how customer experience can act as a differentiator

China: assistance challenges

Takaaki Chiyo of Emergency Assistance Japan looks at the challenges of language barriers in his line of work and explains how these can be overcome

How mental health affects a repat

Dr Adrian Hyzler, Chief Medical Officer of Healix International, explores how the needs of a patient suffering from mental health issues can change the shape of a repatriation

Permanxiety: a new mental health phenomenon

Chris Knight, Head of Corporate Services for CEGA, opines on a new mental health phenomenon, and the impact that it could have on corporate assistance provision

Remote island retrievals

Aircraft type, fuel reserves and weather conditions are just some of the key challenges when organising patient evacuations from remote islands. Alastair Lithgow, Fixed Wing Co-ordinator for ER24 shares...