Interview: Bilge Bora – Disaster management missions
Bilge Bora, General Manager of marm assistance, spoke to ITIJ about the earthquake devastation in Turkey, cost containment, and what’s next for the business
lga Assistance discusses the nuances of cost containment in the UAE, and how its approach is guided by local regulation and in-depth understanding of customer needs and cultural variations
Hospitals around the world are seeing a resurgence in the number of international patients they are treating as tourists return to popular destinations and travel for treatment resumes
ITIC APAC Review: The changing face of insurance and assistance
Much has changed in insurance and travel medical assistance provision since Covid-19; experts at ITIC Singapore address key aspects of how the industry has adapted to meet new customer demands
As the world emerges from the pandemic, mental health support is in the spotlight; Kim Yan Lim of Verisk Risk Rating asks are insurers doing enough to provide their members…
ITIC APAC Review: Is traditional medical assistance enough?
John Spears of Global Excel on the extra demands customers are making of their insurance and assistance providers, including high-risk evacuations, security services and legal assistance