Customer engagement – products and marketing

Travel recovery in the Middle East is resulting in increased demand for travel insurance, but how can providers capitalise on this opportunity in the long term? Jonathan Cooper of WIS…

National Business Association of Colombia leads the Colombian medical tourism strategy

Carlos Eduardo Jurado and Juan Felipe Santos shared updates on their efforts to make Colombia’s healthcare system attractive to international patients and payers

AI is the answer to innovation in the claims process

In a recent webinar, Niels Thoné, Co-Founder and Chief Growth Officer (CGO) of Sprout.ai (Sprout), and Joanne Richardson, former Health Director at AXA, sat down to discuss the challenges in…

Gathering, analysing, and using data to gain a competitive advantage

Ryan Husbands, Senior Travel Underwriter, Allianz Partners, spoke to Mandy Langfield about his new role and what he hopes to achieve through innovation and consistency of quality

Global approach, laser focus

Randy Cook, CEO of AMI Global Assistance, spoke to ITIJ about the company’s innovative approach to adoption of new technologies and working effectively with healthcare providers around the world

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season