Zakaria Bouhlel Interview, Air Rescue Group

Interview: Zakaria Bouhlel – Saving lives from Mission Control

ITIJ spoke with Zakaria Bouhlel, Business Development Director at Air Rescue Group, about his passion for the industry, his new role, and what’s next for the business

Industry Voice: Taking off in a new direction

Adapting international healthcare benefits for a remote workforce is a key talking point, says Lynn Pina, Chief Marketing Officer, GeoBlue

Interview: Eve Jokel of Luz Saúde on Patient expectations

Mandy Langfield spoke to Eve Jokel, International Director at Luz Saúde about global healthcare systems, trends in the Portuguese system, and patient expectations

Interview: Chris Carnicelli, Generali Global Assistance

The CEO of Generali Global Assistance for North America tells Megan Gaen about his customer-focused passion for the travel insurance industry

Interview: Dr Gene Delaune discusses both medical and military frontline experience

Dr Gene Delaune tells Megan Gaen about how his first-hand experiences of the emergency room and the warzone have aided his career in medical assistance and evacuation

Building an ecosystem of excellence

While customer service is everything, its effectiveness comprises many different parts, as Sheldon Kenton of Global Benefits Group explains