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marm asssitance iv

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

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1 Jul 2022

Dr Umit Sal

Headphones

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

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1 Jul 2022

Angela Smith

Unicycle

Consolidation in the travel insurance and assistance sector

The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance sectors

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1 Jul 2022

Lauren Haigh

Globe

Building remote medical networks successfully

Thorkild Lykke, VP of Strategic Partnerships for VUMI® Group and Epic Health Solutions, discusses the challenges of building and managing a medical assistance network in remote regions

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1 Jul 2022

Thorkild Lykke

ITIJ Speaks with Michael Chan - Collinson

Interview: Michael Chan, Operations and Network Manager, Collinson

Mandy Langfield spoke to Michael Chan, Operations and Network Manager, Collinson, about building a global network of partnerships that enable strong customer support around the world

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1 Jul 2022

Mandy Langfield

Cruise ship

Cruising safely in a post-Covid world

Robin Gauldie considers the risks facing those heading out on cruise ships once more, looking at health concerns and Covid safety regulations

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1 Jul 2022

Robin Gauldie

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