Customer-driven insurance for today’s traveller

Trawick International’s products provide confidence for every journey

Exploring the complexities of trip cancellation coverage

Insurance sector experts share insights with Alysia Cameron-Davies on claim patterns, improving policies, and upcoming market innovations

Digitising the billing process

Oliver Cuenca investigates how hospitals are using technology to streamline their billing processes

A message for Canadian medical repats: get to the back of the line

Milan Korcok examines the Canadian healthcare system and finds that all is most definitely not well…

Industry Voice: Navigating the evolution of travel insurance with data

Mark Carney, President and CEO of WorldTrips, shares his insights on how the US travel insurance company is utilising data to make informed decisions about products

Industry Voice: Powering customer centricity through data analytics

Jason Keck, Co-Founder and CEO of Broker Buddha, on leveraging customer databases, artificial intelligence algorithms, and driving customer satisfaction