AMI Global Assistance partners with New Frontier Group

The medical assistance provider has selected New Frontier Group to provide telehealth, pharmacy and cost containment services to support its US and UK assistance centres

IAG celebrates 30th anniversary

The world’s largest alliance of international assistance companies, the International Assistance Group, will host its 30th Anniversary Global Forum in Athens from 18 to 20 October this year

Global approach, laser focus

Randy Cook, CEO of AMI Global Assistance, spoke to ITIJ about the company’s innovative approach to adoption of new technologies and working effectively with healthcare providers around the world

Lufthansa places temporary embargo on stretcher services

German airline Lufthansa has announced its intention to place an embargo on its stretcher services until 31 August

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service