Michelle Royle talks to Bilge Bora about her company's work conducting medical evacuations in war zones, and the importance of a good customer experience
Operations Director Fiona Greenwood shares how Rowland Brothers International offers compassion, support and guidance to customers and staff when dealing with the loss of a loved one
Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans