Support for staff health key to retention, recruitment

A survey of 500 UK-based HR professionals conducted for Towergate Health & Protection found that 42 per cent of respondents identified ‘support for health and wellbeing of staff’ as key…

marm assistance detail how they prepare for the summer travel season to Turkey

Dr Umit Sal, Manager of marm assistance’s medical department, shared details about how the company is preparing for a busy summer season

IMG partnership with eMed allows for rapid at-home Covid testing

The agreement between the two companies means that tests can be sent to IMG clients in bulk and then administered at home while being overseen by a health professional

Customer service is king in travel assistance

Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service

Consolidation in the travel insurance and assistance sector

The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance sectors

Building remote medical networks successfully

Thorkild Lykke, VP of Strategic Partnerships for VUMI® Group and Epic Health Solutions, discusses the challenges of building and managing a medical assistance network in remote regions