Expecting the unexpected: managing travel risks in 2024 Louise Heywood, General Manager at the International Assistance Group (IAG), considers how to tackle the biggest risks to travellers this year Read More
Providing assistance in Egypt and beyond Oliver Cuenca talks with Mohamed Essam, Managing Director of Egypt Assistance, about his work and how his company has evolved Read More
Interview: Sasha Gainullin, Robin Assist Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans Read More
New Case Coordinator for Homeland International Homeland International has appointed Malcolm Van Den Berg as its new Case Coordinator and Head of Africa Read More
Spotlighting payer best practices in the US Dr Simon Worrell and Monica Rummelhoff talk to Lauren Haigh how businesses operating in the US can navigate the complexities of the US billing system Read More
Global Rescue partners with Trip Concierge US-based luxury travel agency Trip Concierge is collaborating with travel protection firm Global Rescue to offer support to its customers Read More