Lauren Haigh explores the current state of play in the US travel insurance market – including insurtech trends and Covid-19 industry recovery – and anticipates potential future patterns
Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance providers can pre-empt complaints by optimising service
Consolidation in the travel insurance and assistance sector
The worldwide economic implications of the Covid-19 pandemic are significant and long lasting. In conversation with industry experts, Lauren Haigh explores the ongoing impact on the travel insurance and assistance sectors