Michelle Royle talks to Bilge Bora about her company's work conducting medical evacuations in war zones, and the importance of a good customer experience
WHO prequalifies new simplified oral vaccine for cholera
While similar in efficacy to existing vaccines, the inactivated oral vaccine has a simplified formulation, allowing opportunities to rapidly increase production capacity
95% of claims handlers are embracing technology, new research finds
Research of UK and US insurers reveals document processing, compliance and reporting are the biggest culprits for claims handler stress, but technology can transform their role for good