Interview: Creating products and solutions for today’s customers
Alan Berry, Chief Underwriting Officer Europe at Cover-More Group, speaks to Michelle Royle about his role, and explains how technology has changed the underwriting process
Oliver Cuenca interviewed Sasha Gainullin, CEO of battleface’s claims handling and assistance subsidiary Robin Assist, about his company’s first year and its future plans
Interview: Maria Angela Varde, Assistant General Manager, BrightCare Assist
A bright future: Maria Angela Varde, Assistant General Manager for BrightCare Assist, talks to Michelle Royle about her role in the company, challenging times, and what’s next
Interview: Andreas Friedrich, Chief Operating Officer of AXA Partners Spain
Customer centricity and embracing AI: ITIJ speaks with Andreas Friedrich about artificial intelligence, teleworking, and the importance of mental health provisions