RPA, says Ventiv, automates manual processes and integrates disparate applications and systems. It has been created specifically to meet the needs of the risk and insurance, claims administration, and safety management industries, and will be able complete tasks such as gathering external data, pointing-and-clicking, typing and double entry of information more efficiently.
The system integrates other Ventiv solutions, such as RiskConsole, iVOS and Capture, with applications such as websites and email systems. In the claims adjudication process, Ventiv RPA is said to streamline processes such as claim assignment and coding to the integration of claim information from disparate sources and systems. For risk and insurance teams, Ventiv RPA can help to improve renewals and submissions processes, as well as automate the process of managing insurance certificates.
“With the introduction of Ventiv RPA solutions, claim organisations and risk and insurance clients can now relieve their staff of the need to perform repetitive manual tasks; this makes employees more productive and allows them to better handle bigger workloads and growing amounts of information,” said Bill Diaz, CEO of Ventiv Technology. “Ventiv RPA is a remarkable new technology, a game changer for any organisation that seeks to build a responsive, high-growth, and competitive business.”